Topic > Motivation Problems at Holiday World - 1618

Overview and MethodsHoliday World and Splashin' Safari is a seasonal theme and water park located in Santa Claus, Indiana. This is also an organization where I previously worked for six seasons. Having the tagline "Number 1 for Family Fun!", Holiday World is committed to providing its guests with two affordable theme parks with a fun, family-oriented environment. They also pride themselves on offering first-class rides and entertainment, free soft drinks, friendly employees, spotlessly clean grounds and exceptional service. Holiday World offers a variety of full-time and seasonal employment opportunities across several departments. Some of these departments include admissions, entertainment, food and beverage, grounds, lifeguards and slide attendants, maintenance, security and rides. This report will focus on the food and beverage department. The work environment for food and beverage industry employees can often be hectic and stressful. Employees are expected to serve quality food to thousands of guests each day in a timely and efficient manner. At the same time, employees must also maintain Holiday World's reputation as the friendliest and cleanest park in the world. Actually being able to work in a team plays a huge role in this department. Like any organization, Holiday World wants to have a group of highly motivated and engaged employees. The following report will use two theories, expectancy theory and the job characteristics model, to help identify motivation problems at Holiday World and generate recommendations for improvements. To collect the required data, I decided to use structured interviews with past colleagues. Considering the limited time and resources, I'm at... mid-paper... I definitely need to place some restrictions on what can be rewarded. Another limitation is the potential for employees to abuse the new responsibilities that come with greater autonomy. For example, employees might try to leave for lunch or take a break at unspecified times and leave the food stand short-staffed during a busy lunch rush. Supervisors of different food stalls will have to strictly enforce punishments for those who break the rules to ensure that others do not try to do the same. No matter what the limitations or obstacles, knowing that there are motivation issues in the workplace, Holiday World would most likely be better off trying to implement some of the above recommendations rather than doing nothing. Works Cited Robbins, Stephen P., and Timothy A. Giudice. Essential elements of organizational behavior. 12th en. Boston: Pearson, 2014. Print.