One of the main reasons for the growing interest in knowledge management is due to advances in information and communication technologies. But why have these technologies created such interest in how people can manage knowledge? Grover and Davenport (2001) highlight that information technology is evolving in the business world to the point of generating interest in knowledge management. You start by enabling transaction-level processes in your workplace. These systems collected quantities of data that need to be processed to make sense of it and, thus, the advent of data processing systems. Such a large amount of information must be interpreted and applied by management for effective action and even these reports and aggregate information are becoming excessive and must be managed by management information systems (Alavi & Leidner 2001). management work is becoming increasingly knowledge intensive, but production work is also becoming knowledge intensive (Kelloway & Barling 2000). Furthermore, information technology is an integral part of all types of work. As a result of this confluence, the focus has once again shifted to work, with the only difference being that this focus is not just on the task that needs to be automated or the technology that implements it, but rather focuses on the task, technology and individual who performs his task based on his own knowledge (Orlikowski, WJ 2000). Alavi & Leidner (2001) explain that information technology supports the various processes of creating, storing, transferring and applying knowledge at the organizational level and is covered in quite some depth. Similarly, Lee and Choi (2003) highlight that information technology… middle of the paper… brings collaboration, coordination and communication process can improve individual access to others (Alavi and Leidner 2001). At an individual level, in addition to allowing easy access to the knowledge of others, these technologies also allow them to share what they know with others. Computer networks, bulletin boards, and computer-mediated communications such as email are some of these technologies that allow them to share what they know (Alavi and Leidner 2001). Other obvious information technologies that enable knowledge sharing include file transfers, interoperable technologies, online collaboration, and video conferencing. It is also possible to share both tacit and explicit knowledge as it is created or applied using information technology. Therefore, the support of information technology is essential to initiate and implement knowledge management.