Through adequate training of healthcare workers on preventive and stress management measures, communication is improved as well as the worker's self-awareness, allowing for greater care and safety of the patient (Pipe et al., 2011). This is often achieved through workplace seminars and/or general employee availability to workplace consultants, promoting risk awareness, planning and preparation (Castleden, McKee, Murray, & Leonardi, 2011), enabling self-management of psychological health in shock events. and trauma. Resilience training also promotes problem solving and persistence through encouraged self-reflection (Chen & 陳季員, 2011), crucial characteristics in supporting patient health. Through self-reflection, caregivers can recognize and address psychological factors that may be inhibiting their work and/or life balance outside of work. An example would be a nurse who has recently had a family member diagnosed with cancer and as a result has neglected regular clinical observations with one of her chemotherapy patients. Through the use of resilient problem solving, the nurse is able to ask to exchange patients with a colleague, until he or she feels able to interact professionally with the patient. Resilient responses, however, are not entirely fixed in coherence; they are often dictated by the environment and resources (e.g., available family members, general physical health), and as a result of this subjective processing, responses will vary between patients (Southwick, 2011). This individual maintenance of resilience as a personal quality further justifies healthcare professionals trained in effective coping mechanisms in order to provide an unbiased environment for positive, unique and unrestricted psychological responses. Overall, the