The findings demonstrate that the complexity of today's professional transactions requires the speed and convenience of communication technology. Computer-based interactions such as Skype, email, instant messaging and Chartrooms have brought us closer together than ever before, and the lines that separate us geographically have been made almost imaginary by the advent of information technology. However, there is ample evidence that face-to-face is more valuable than computer-moderated communication channels in creating a positive supervisor-employee relationship..