Conflict Resolution The nature of a work group makes them vulnerable to conflict and disagreement. Because people bring the weight of personal values, experiences and beliefs into the workgroup, there is always the possibility that conflicts will arise. That's why recognizing the signs and source of conflict will help you understand the role of conflict in the work group. Here is a list of conflict signs the work group should be aware of:1. Anger, irritability, sarcasm2. Without withholding or being willing to share the information needed to perform the task3. Lack of enthusiasm4. Avoidance of responsibility5. Difficulty participating in group discussions or decisions6. Reluctance to cooperate Conflicts are rooted in various aspects of each individual team member's experiences and beliefs. However; There are two sources of conflict that embody the essence of most work group conflicts. Personality conflicts allow key issues in daily operations to be ignored or eliminated. Personality conflict will always exist when people interact closely on a daily basis. Value conflicts are a common personal and social stressor as they oppose value disputes over immaterial references, priorities, and opinions. Value conflicts are caused by perceived or actual incompatible belief systems, traditions, experiences, faith, and personalities, not by facts or reasons. Disputes arise only when people attempt to impose one set of values on others or claim exclusive value systems that do not allow for divergent beliefs. According to Bolman and Deal (1997), conflict occurs due to a variety of factors. Individual differences in goals, expectations, values, and suggestions for how to best handle a situation are once… middle of the paper… being clear about our interests. It is helpful to write down the group's interests as they are discovered. It is useful to ask why others take the positions they do or make the decisions they do. Partners will have multiple interests. Interests that involve important human needs (such as security, economic well-being, a sense of belonging, recognition and control over one's life) are difficult to negotiate. If the conflict is understood, it can be managed effectively by reaching an agreement that meets both the individual's and the group's needs. I think this is a great way to reach an agreement. In conclusion, understanding the conflict is the first step to effective conflict management. In addition to understanding the conflict, work groups must use the appropriate approaches and methods to manage the conflict successfully. We are all different in many ways; however we all have a goal!!!!
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