We live in an ever-changing world; the world we lived in five years ago has long disappeared, the political, social and economic dynamics of the environment are no longer what they once were. As people evolve and adapt to these changes, human service organizations must be ready; not only to address the problems faced by their customers over the years, but also to anticipate and prepare to provide a kaleidoscope of new services to address the challenges their customers face in today's world. As a result, HSOs are not oblivious to change, they must change as the size of the work environment changes; in fact over the years changes within these organizations have occurred on a large scale, some on a small scale, some gradual and some radical. These changes range from organizational structure, technological innovation, social forces and economic factors. HSOs must be ready to impart the skills, knowledge, resources and other services needed by their clients to improve their lives. Not only must the human services organization remain ready to intervene in the lives of those it serves, but it must also make changes to the organization's internal operations and regularly evaluate the effectiveness of the service it provides to clients. The human services organization must therefore have a dynamic team to provide quality service to its ever-changing clientele and it is important that these organizations are guided by the kind of leadership that not only foresees future changes but has a plan in place to respond and support him. According to Human Services as Complex Organizations 2010, organizational change refers to the process that occurs in HSO as a result of external constraints imposed on it or as a result...... middle of paper ... ...thriving programs and projects . Where the budget is not sufficient, it is supplemented with the search for new resources by multilateral agencies, inter-agency collaboration, modification of service provision, political support and staff savings. The Child Development Agency, according to its 2007 year-end report, receives gifts and grants from local and international organizations. In that year the agency received a $4,000,000.00 donation from the British High Commission to assist with their child care facilities. The PATH program, provided to needy families and seniors, has implemented increased accountability to staff members and recipients in an effort to ensure that only those most in need are eligible, but recipients must also ensure they meet the limit of the agreement by sending their children to school, otherwise they risk losing benefits.
tags