Topic > Fitzgerald Machine Company Case Study - 1102

In the world we live in today, ethical and social responsibilities are something we face on a daily basis. In the business world in particular, they are a constant struggle that employees at all levels of the company face. Fitzgerald Machine Company is an example of a company currently facing issues of ethical and social responsibility. The current problem of ethical and social responsibility is what Don, one of the new employees hired to improve the company's performance in terms of on-time deliveries, is facing. Over the course of the three months he has worked at Fitzgerald he has only observed and learned about the current systems and has not yet determined the best course of action to take. He is currently facing ethicsThe first is Don Bradish. He is a stakeholder because he has the information he needs to decide what to do with it and it is his employment status that is at stake here. The second interested party is Jane Fitzgerald. She is an interested party because she is the one who sent the invoice to the customer and will ultimately make the final decision whether or not to charge them a storage fee. The third stakeholder here is the customer. The customer is a stakeholder because in the end it is his product that is created and delivered by the company and it is his portfolio that is influenced by the decision made. Although telling the current customer that their order has been delayed is not an easy task it is important for the company to build a relationship with the customer. A happy customer helps keep the business running smoothly, and when you are honest with the customer, the customer is more likely to spread positive word of mouth about you. As for ethical responsibilities, now it is not only important to resolve them, but it is also important to make sure you find a solution that helps avoid these situations in the