Although Wells Fargo has handled the recent crisis very responsibly and prudently, it is lumped in with other Wall Street firms and their failure during the crisis. Its reputation, like that of any Wall Street firm, has suffered. Confidence in Wall Street firms is destroyed The economic crisis is believed to have been triggered by failures in leadership; we are in a so-called leadership crisis, which means that the majority of the American public no longer trusts their leaders, and employees don't trust their managers either. This leadership crisis affects the productivity of banks, as can be seen from the decline in Wells Fargo's stock value. Therefore, to ensure lasting productivity, Wells Fargo must adapt some managerial aspects because only strong leadership guarantees a stable future and avoids another crisis. Managers must become leaders who motivate and encourage their employees. This creates a new team dynamic and ensures passionate workers and, therefore, greater productivity. When numerous companies failed and suffered huge losses, managers received high compensation while employees lost their jobs. Although Wells Fargo has not been hit by bankruptcy and huge losses, its employees have in mind that they will be the straw men if the company goes bankrupt. No employee wants to commit to a company with managers who may not be trustworthy and for whose failures the employees ultimately have to pay. Therefore, managers must demonstrate that they are all part of the same group and pulling the same string. Wells Fargo must see its employees as whole people and its members as a group, not just as workers. To focus on workers and not profit, Wells Fargo needs to provide jobs... middle of paper... and get feedback on those complaints. This can be done through online surveys or Internet platforms, such as a forum. Only if customers feel that Wells Fargo cares not only about its own profit, but also about the best solution for its customers, can trust be restored. Once Wells Fargo implements these management policy changes, it should launch a marketing campaign to inform customers. public about its new services. However, the best advertising is word of mouth. Therefore, Wells Fargo should ensure that its employees and customers are satisfied with its service, because only happy employees and customers convey a positive image to the public. By strengthening its reputation as a trustworthy bank with strong leadership, Wells Fargo secures its place as one of the leading companies on Wall Street more than fifty years from now..