As I carefully unloaded my bags from the car, I quickly overlooked the crowd of people who were already there before me. Noticing that he wasn't too busy, a smile crept onto my face. With the help of one of the many utility carts, I placed the bags in it along with my supplies and continued towards the laundry mat. Yes, it's that day we all hate to face, laundry day. After pre-sorting my dirty clothes at home into their different categories, white, colored, delicate, etc., I placed each of the pre-selected bags next to a washing machine that could accommodate each bag based on the size of the load. Then I approached the service counter, where Mrs. James, the laundry attendant who has worked there for the past eight years or more, was busy stocking the refrigerator with many different brands and flavors of soft drinks for sale. I cheerfully asked her how she was and how was her day? In her soft, fragile voice she replied that her day was going well and that she was fine. I took thirty dollars out of my purse and asked her if she could change my money ...