I was hired at an IT COMPANY, it is a US based company called ECLERX, I was a junior analyst at this company, my job was to solve customer problems via chat and after a few months my manager told me to change my schedule just because of a new employee who was hired by a company but I was one of the best junior analysts in the field, then I spoke with my senior manager, and then he told me that it is totally up to me to change the schedule or not, then I refused to change my schedule, and after a few days my manager started giving me a hard time and then I I complained to my senior manager and then he arranged a meeting for both of us and during the meeting he resolved the problem with my manager by compromising an approach which is a win-win style, the solution was that I agreed to change the program but not totally according to him. no to plagiarism. Get a tailor-made essay on "Why Violent Video Games Shouldn't Be Banned"? Get Original Essay The lesson I learned today is that a good project leader can effectively lead and manage teams and can improve team strength and see people with the right skills in a crew and can keep two key things in one team that are permanence and conviction. There are total four groups in the project team, the first is making things happen which is called implementation and then is inducing which means gaining broader experience, the third is building relationship with crew members and the last factor is to think beyond the points and act very intelligently. The most important part is to have a good team to carry out tasks which we can do through human resources, so we should know how to manage a team and we should be aware of the techniques to improve the team's skills and to provide them with proper training in their relevant field and so the HR manager should know how to hire employees and what to look for in employees. So, all of these things were just to acquire the team and manage a team, know that we are moving forward towards pre-assigning project team members. It is always a good sign to assign subject matter experts as promptly as possible because they are very passionate and fair people and we always know that they will be available when we need them at any point in the project. The additional knowledge I have gained today is about negotiation: sometimes the manager of the project needs to negotiate with other managers to protect his service, the main negotiation is between the project manager and the functional manager because the functional manager will always see to hire new people for the organization but the project manager cannot expect new employees because in the worst case, when an organization does not have a good employee or a suitable employee for a particular task, the project manager acquires the option of outsourcing. Please note: this is just an example. Get a custom paper now from our expert writers. Get a Custom Essay Another important aspect to discuss here is about conflict, and I think it is very crucial to be aware of conflicts which we call arguments, there are many different types of conflicts that occur in an organization, so it is important to know the conflicts and learning to resolve them, during our routine life; we get involved in a series of conflicts. The important thing is to know how to resolve conflicts and it is an important part of project management and every manager should be aware of solving problems between employees because such problems.