Thanks to the efficiencies and cost reductions that come from the company's transportation and logistics system, revenue generation is expected to increase. On the other hand, operating costs are expected to decrease substantially. Profitability Due to the reduction of operating costs and increase in revenues, the level of profitability of the company will certainly increase. Furthermore, increasing market share will lead to a higher level of sales and therefore higher levels of profit. Competitive Position The new division is expected to address customer needs through initiatives such as timely delivery of products and delivery of delicate products in good condition. The profit gap that exists between poor distribution and logistics operations will give Wal-Mart a competitive advantage by making operations more efficient. Customer Value PerspectiveCustomer Loyalty or Turnover To facilitate customer loyalty, Wal-Mart will ensure timely delivery of goods and thus, meet the demands of every consumer across the world. Additionally, the division will make operations more efficient as it will manage the movement of goods. Customer