The characteristics of a leader like Ms. Jovita Carranza have emerged in her daily actions with those surrounded by her personal and professional life experiences. Leaders come in all forms of variety, gender, ethnicity, and descriptors like Carranza. Carranza didn't stop to think about some of the leaders who inspired her or even some who infuriated her, the qualities of her good leadership skills will become evident through her professional growth with UPS. When we think about the characteristics of a leader, we often think of ever-evolving leaders who call each of us to act or follow. We could take the clear example, like Carranza. He had some of the values ​​that we all inspire to follow, he had that inspiration that pushed his career to overcome many obstacles. If we always stopped to think about leaders in today's society we would not get the same vision of a leader who had a philosophy that was hard to escape like Carranza, but rather simply a leader who had good to extraordinary qualities like Carranza. Often leaders like Carranza mentioned in the case study are quieter and more reserved, embody the vision of good leadership skills, and call each of us to act in a subtle way that can often lead us to wonder why he bargained for what the UPS offered. The characteristics of a leader are not skills or behaviors that will be new to those who seek to master them, but will often be the actions we all know we should focus on as Carranza has set out and found time to aspire to something higher. goals by becoming open to promotions from state to state. Without a shadow of a doubt, Carranza has developed good leadership skills with time, exactly 30 years of... middle of paper... characteristics he possesses to build and lead teams within the nation's fourth largest operating employer worldwide with thousands and thousands of employees. Carranza understood the concept of change as a continuous process to be implemented over a long period of time, which allowed her to facilitate changes in every promotion accepted in her career path at UPS. In conclusion, Carranza and most American leaders plan strategically to guide their position towards a successful future and to avoid the risk of being overwhelmed by the impact of changes that can sometimes be harmful in some cases and useful in other cases like Carranza. . Carranza has embraced change and ongoing process for several decades and these are the characteristics that have led her to play a critical role in her transformation process as a leader with UPS.