SummaryWhat processes do we undertake when it comes to solving a problem? This report is divided into three parts which include; the topic of problem solving, my self-reflection and an action plan. The first part of this report examines the history, overview, evaluation and analysis of three processes within problem solving; Specifically, the 5 Whys technique, the Simplex Tool and finally the PDCA Cycle. The research focuses on what is the most ingenious process that can be applied to a student's life and the workforce. Research shows that the 5 Whys technique is the most beneficial process for a broad audience and environment. The second part focuses on my personal and professional development since the beginning of my first year of university. The main focus is on how I behaved and developed from the first to the second semester and what I learned from certain events during this period. The second part also includes my personal critique of the results reviewed on me using Andy Adcroft's Motivation Survey which specifies numerous learning strategies, motivation and expectations. This gave me an insight into my development during my first year of university, where I would be, and what I have in mind for the years after university. Finally, the third part of this report focuses on my future development both personally and professionally. It predicts my current situation as a student; it became evident that I improved my attitude towards learning. What I hope to achieve by next June is to get a first place and secure a placement. The steps I would like to take to reach my goal include staying organized and motivated. Finally I will aim to overcome some obstacles such as dealing with peer pressure....... middle of the paper ......n, I. (2014). Applied Problem Solving: Method, Applications, Root Causes, Countermeasures, Poka-Yoke, and A3.. 1st ed. Milan, pp.45-58.[5] Pavey, S. (2014). Plan-Do-Check-Act (PDCA): Implement new ideas in a controlled manner. [online] Mindtools.com. Available at: http://www.mindtools.com/pages/article/newPPM_89.htm [Accessed 26 May. 2014].5. AppendicesASource Appendix: http://www.basadurhealth.com/Approach/Simplex/tabid/78/Default.aspxBSource Appendix: http://creately.com/blog/wp-content/uploads/2012/03/PEST-analysis- template-creately.png CSource Appendix: http://business901.com/wp-content/uploads/2012/04/CauseEffect.jpg DSource Appendix: http://jitenterprise.com/_images/continuous_improvement_process.jpg ESource Appendix: Motivation Survey Results by Andy Adcroft