There have been significant changes in the workplace because advanced technology has influenced the way the world does business and has interconnected countries in carrying out business. This essay will highlight how technology influences the quality of work through hours worked, the area of ​​interest in this essay will be on the topic of how technology influences the intensity of work for individuals and how organizations use it in service sector. The case study will analyze how technology is used by organizations through control, technological tools and organizational policy. The case study will focus on the organization Hays Recruitment Ltd and has been created based on strategic reports published by the organisation, articles on technology within the workforce and published articles on work intensity. As technology increasingly grows and shapes the world of work, it is important to understand how this can influence and change employment practices and employee wellbeing. As there is evidence to suggest this, the key issues that will be explored relate to employee wellbeing, such as mental wellbeing, work-life balance and job satisfaction. Say no to plagiarism. Get a tailor-made essay on "Why Violent Video Games Shouldn't Be Banned"? Get an original essay Literature Review: Currently, Britain and the world have changed significantly due to the interconnected economy stimulated by the use of technology. Technology has been increasingly used in businesses changing the way individuals work. Moving from manufacturing to the service sector, technology has significantly changed the range of jobs available and revolutionized the labor market by creating obsolete jobs (Singh and Finn 2004). Technology has influenced the production process, creating a more efficient and productive work environment (Whiteley 2004). Great Britain, among other countries, is highly renowned for its environment with a long-standing work culture. Research by Burchell and Fagan (2004) used “work speed” as an indicator to measure work intensity, revealing that Europeans worked more intensively in 2001. These findings were later supported by Green (2001) in his study on the concentration of extensive work effort identifying trends in working hours at the end of the 20th century using average hours worked. The study highlighted increased dispersion of hours worked and work effort increased by 46% in non-manual worker establishments, while effort required increased by 61% in the UK. Furthermore, work intensification has created detrimental effects on the well-being of individuals. be in the workplace. There has been a significant increase in reports regarding the concerns of the stress industry known as the “British disease” (Burke and El-Kot 2009). The literature can further highlight the continued growth of this sector with few solutions created to solve this problem unlike other European countries. As work intensity is an increasingly studied topic, it is important to note that a qualitative understanding of the changing work pressures that can help assess social and national economic performance is lacking when referring to the earlier literature of Green (2001), Bruchell and Fagan (2004 ). Therefore, this may carry additional implications to the findings discussed due to lack of understandingqualitative which allows for a more in-depth and specific analysis regarding the quality of the data produced to be further developed (Bryman and Bell 2016). Case Study: Hays plc is a FTSE 250 organization operating in over 33 countries and specializing in recruitment across permanent, temporary and contract markets. Hays' business model incorporates “industry-leading technology recruiting tools” that enable employees to “develop and deliver the best services and products for clients and customers.”candidates that meet their evolving needs” (Hays 2017). Hays is committed to providing a high quality service by embracing technology which allows them to adopt a high level strategy. The 2017 Hays Report identifies “mega trends and the future of work” that impact their business model. First, the report highlights the importance of employees remaining flexible to customer demands to achieve customer satisfaction and growth. This is achieved through the emergence of new and evolving technologies such as 3-story software, cloud-based vendor management, and workforce management software. The technology tools discussed enable recruitment consultants to efficiently process and share information to increase their competitiveness in the recruitment industry. The technology that controls work influences the intensity of work. The organizational strategy adopted by Hays is a High Road strategy that has taken the approach of investing in and equipping its employees with tools and resources that allow employees to grow and learn on the job. Hays Ltd has taken a High Road Strategy approach by providing technology called 'OneTouch' which is central to its business. This is a database that monitors all customer data, employee performance, and customer information. Hays' adoption of this technology has had a major influence on how workers do their jobs. The OneTouch implementation is an example of a prevalent method for analyzing office work from the clock on devices, from time sheets, from reports on what staff are doing in small blocks of time, from software that determines how many phone calls have been unsuccessfully attempted. Hays has adopted the use of technology where workers carry out their work by breaking it into controlled parts where information is standardized through the OneTouch system which is easily accessible and efficient for employees to use. While this suggests directly negative effects on the individual carrying out their work, this reflects the idea of ​​'Tayloristic' practices (Karmarkar 2004; Whiteley 2004) used at Hays. These “best practices” adopted by Hays strengthen management to understand the time consumed in standard office activities (Strassman 1985) and this increases control over individuals and pressure to achieve goals at work. This supports research by Zamarian and Maggi (2010) which highlights that organizations adopt a strategy to use technology and at Hays Ltd they can use their software to control and monitor the work of individuals. This can result in long term effects on individuals which can influence lack of motivation due to subtle micromanagement techniques. Conclusion Keep in mind: this is just one example. Get a custom paper from our expert writers now. Get a Custom Essay In conclusion, the exploration and analysis of technology influencing work intensity from the perspective of individuals to that of employees. There are key factors to consider. The technology.