Some Boeing virtual teams are holding discussions focused on military aircraft. Do some Internet research on UC security mechanisms and identify and briefly describe several that Boeing should employ to ensure the privacy and integrity of such discussions. As organizations have become increasingly reliant on unified communications, managing voice, video and messaging through a unified system has developed concerns about the security of this IP-based communications infrastructure. This is because UC is IP-based but there are so many potential modes of communication, from video, instant messaging and web collaboration to presence, email and voicemail. Over time we find that the situation has developed an increase in mobile devices that are used more frequently in corporate environments and devices that are not as secure as those hosted in the corporate environment organization (Manyika, Chui, Brown, Bughin, Dobbs, Roxburgh and Byers, 2011). The primary security concern in UC is eavesdropping. This is the idea that external parties can access the IP connection to eavesdrop on a web conference, receive instant message exchange, or other means of communication. Therefore, the greatest concern arises when organizations extend their UC capabilities beyond borders, i.e. to external partners. Say no to plagiarism. Get a tailor-made essay on "Why Violent Video Games Shouldn't Be Banned"? Get Original Essay Additionally, SIP trunking is another service that allows organizations to use voice over IP via the Internet connection. This has created a lot of concern when the organization switches from a digital connection to an IP-based connection in order to receive and make phone calls regarding increases in hacking. The best way to mitigate this concern is to ensure that your system includes SIP-aware firewalls or session boundary control as protection mechanisms. Apart from this, there are many products in the SIP security market that help mitigate risks. Another growing concern is Denial of Service: this is an attack method often identified with the Internet, although it has become a growing threat to UC. This has caused the rise of mobile devices in the workforce which has brought the latest addition to UC infrastructure. This is a valuable addition, allowing workers to participate in meetings and collaboration activities wherever they are, but it also presents challenges. In most organizations, it allows employees to use their own mobile phones, for example, there is concern about password protection, how to erase data from the phone if it is lost, and how to ensure that call data is not recorded . t compromise. For the device, best practices include closing unused services and ports and changing default passwords. For networking, best practices include implementing firewalls, router access control lists, virtual local area networks, port-level switch security, and authenticated network access. Securely authenticates all mobile users of organizational resources. Implement remote security management. Implement end-to-end encryption of messages and data. Install remote device lock and remote device kill in case of theft or loss. Other proactive measures include implementing host- and network-based intrusion detection and prevention systems or proxy servers to protect SIP trunking. Although theUC security has come a long way in recent years, it is improving. SIP security features have not only improved dramatically, but there is a lot of interest around security certificate authentication mechanisms. This way, users making a call over an IP network would be able to validate the identity of the person on the other end (Bradley and Shah, 2010). To what extent do the UC benefits experienced by Boeing mirror those of others? companies that have implemented UC capabilities on converged IP networks? Boeing could enjoy desktop sharing and online meeting capabilities that involve collaboration capabilities before and after the creation of the merged IP network. It is important to note that Boeing continues to subscribe to most of the collaboration services it used before implementing its unified communications solutions (Bradley and Shah, 2010). That said, it is best to note that UC is a supplement to, and not a replacement for, the collaboration systems already in place. One of the key changes associated with Boeing's UC system was the ability for employees to use the same softphone headset to support both offices. and cell phone calls. The phone's capabilities follow the mobile worker who can specify on the fly which device to route calls to. Their Boeing phone number is always the same whether they are in the office, at home, traveling or working on the other side of the world. Detailed team member presence information is provided through Lync's location and activity feed features. Supply chain partners can also see information about their key contacts' presence at Boeing; this facilitates their interactions with the engineering and maintenance teams of the Boeing organization (Manyika, Chui, Brown, Bughin, Dobbs, Roxburgh, & Byers, 2011). UC Benefits for Boeing: Boeing's converged IP network and unified communications capabilities enable employees to share information and knowledge more quickly and effectively, regardless of their location. Geographically dispersed Boeing engineers use these systems to share expertise with each other just as they would if they were in the same place at the same time. The ability to support unified communications capabilities over the merged IP network facilitates knowledge sharing and has become an important aspect of Boeing's collaboration and knowledge management strategies (Bradley, & Shah, 2010). The company's unified communications system allows employees in remote locations to have the same functionality they have in their home offices. Virtual teams benefit from being able to tailor their interactions to the mode of communication that makes the most sense. For example, I am able to switch between instant messaging and a voice communication and/or desktop sharing session depending on what the situation requires. The UC system's enhanced presence capabilities also provide real-time information on the current availability and activities of other Boeing employees so they can be involved in conversations about how to address urgent parts issues, maintenance issues, or assembly line delays (Bradley, & Shah, 2010). To date, Boeing has not implemented the full range of capabilities available through UC systems. If you were the CIO of Boeing, what additional UC capabilities would you implement? What benefits would you expect Boeing to gain from implementing these capabilities? As a critical factor for UC, presence provides real-time notifications of the user's current availability and ability to communicate. Most switch vendors today, 2011)
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